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Terms & Conditions

Terms & Conditions

Welcome to Blodband. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
 

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. Blodband reserves the right to update or modify these Terms & Conditions at any time without prior notice.
 

2. Orders & Payments

  • All orders placed through our website are subject to availability and acceptance.

  • Prices are listed clearly on the website and may change at any time.

  • Full payment must be completed before an order is processed.
     

3. Refund Policy

  • Refunds are only available within 15 days of placing your order.

  • After an order is placed, funds are allocated to product preparation and processing, making resale difficult.

  • For this reason, refund requests made after 15 days will not be accepted under any circumstances.

  • Please review our Refund Policy page for full details.
     

4. Cancellations

Orders can only be canceled if requested within the eligible 15-day refund period. Once processing has advanced, cancellations may no longer be possible.
 

5. Use of Products

All products provided by Blodband are intended for lawful use only. Misuse of our products or services is strictly prohibited.
 

6. Intellectual Property

All content on this website, including text, graphics, logos, and designs, is the property of Blodband and may not be copied, reproduced, or distributed without written permission.
 

7. Limitation of Liability

Blodband is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
 

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity under your account.
 

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable laws in your operating jurisdiction.
 

10. Contact Us

If you have any questions about these Terms & Conditions, please contact our support team for assistance.
 

BLODBAND STORE POLICIES
 

Respect Everyone

Treat all staff, customers, and opponents with courtesy and respect. Bullying, harassment, discrimination, intimidation, threatening behaviour, or abusive language will not be tolerated.
 

Aggression Towards Staff

Blodband operates a zero-tolerance policy towards aggression, abuse, threats, or intimidation directed at our staff, whether verbal, physical, or online.

Any customer displaying this behaviour will be asked to leave immediately. Depending on the severity of the incident, the individual may receive a temporary or permanent ban from the store without warning. Where appropriate, incidents may be reported to the police.@
 

Rght to Refuse Service & Ban Customers

Blodband reserves the right to refuse service, refuse entry, or remove any person from the premises whose behaviour negatively impacts the safety, wellbeing, or enjoyment of our staff or customers.

We also reserve the right to issue temporary or permanent bans to anyone who:

  • Behaves aggressively or abusively.

  • Harasses or intimidates staff or customers.

  • Cheats or repeatedly behaves unsportingly during events.

  • Deliberately damages store property or stock.

  • Refuses to follow store policies after being asked by a member of staff.
     

Food & Drink

Only drinks purchased in-store may be consumed on the premises (water bottles are always welcome). Please keep food away from gaming tables where possible.
 

Look After the Store

Please respect our tables, terrain, chairs, products, and facilities. Customers may be held responsible for any deliberate or negligent damage.

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Trading Cards

Trading between customers is welcome but is done entirely at your own risk. Blodband accepts no responsibility for trades made between customers.

 

Buying & Selling

Private buying and selling of cards, miniatures, or hobby items between customers is not permitted inside the store. If you wish to sell items, please speak to a member of staff.
 

Fair Play

Follow the current official rules for the game being played. During organised events, staff decisions are final.

Language!

Please keep language appropriate for a public, family-friendly environment.
 

Keep Walkways Clear

Please keep bags, boxes, and personal belongings stored safely under tables or chairs.
 

Personal Hygiene

Please maintain good personal hygiene and wear clean clothing to ensure a comfortable environment for everyone.
 

No Smoking or Vaping

Smoking and vaping are not permitted anywhere inside the premises.
 

CCTV

CCTV is in operation throughout the store for the safety and security of our customers, staff, and property.
 

Pokémon Product Purchase Policy

  • Maximum 1 Elite Trainer Box per customer, per day.

  • Maximum 3 booster packs from newly released Pokémon products per customer, per day (unless otherwise stated).

  • Purchase limits may be adjusted during periods of high demand.
     

Our Community

Blodband is a welcoming community for hobbyists of all ages and experience levels. Please help us create an inclusive, friendly, and enjoyable environment for everyone.

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