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Accessibility Statement

This statement reflects our ongoing efforts to ensure that our physical store and online platform are accessible to people with disabilities. We recognize the importance of creating an inclusive gaming environment and are dedicated to making continuous improvements to enhance accessibility.

What web accessibility is

At Blodband.com, web accessibility means creating an environment where individuals with disabilities can navigate our store and online community with ease and independence, similar to all other customers. We are committed to implementing features and technologies that support accessibility for all.

Accessibility adjustments on this site

Our store and online platform adhere to the latest WCAG 2.1 guidelines, striving to achieve AA level accessibility. We have integrated various features to support assistive technologies, including screen readers and keyboard navigation. Our efforts include:

    - Using the Accessibility Wizard to identify and address potential accessibility issues
    - Setting clear heading structures on all pages
    - Adding descriptive alt text to images
    - Implementing color combinations with optimal contrast
    - Minimizing the use of motion
    - Ensuring accessibility of all multimedia content

Declaration of partial compliance with the standard due to third-party content

We acknowledge that certain sections of our platform may have limitations due to third-party content. In such cases, we declare partial compliance with the accessibility standard and are actively working to address these issues.

Accessibility arrangements in the organization

Blodband.com is dedicated to ensuring accessibility across all aspects of our physical store. Our facilities are equipped with accessibility features, including designated parking, wheelchair access, and assistance services. We are committed to providing a welcoming and inclusive space for all our customers.

Requests, issues, and suggestions

If you encounter any accessibility challenges while interacting with our store or online platform, or if you have suggestions for enhancing accessibility, please contact our accessibility coordinator:
- [Name of the accessibility coordinator]
- [Telephone number of the accessibility coordinator]
- [Email address of the accessibility coordinator]

BLODBAND STORE POLICIES
 

Respect Everyone

Treat all staff, customers, and opponents with courtesy and respect. Bullying, harassment, discrimination, intimidation, threatening behaviour, or abusive language will not be tolerated.
 

Aggression Towards Staff

Blodband operates a zero-tolerance policy towards aggression, abuse, threats, or intimidation directed at our staff, whether verbal, physical, or online.

Any customer displaying this behaviour will be asked to leave immediately. Depending on the severity of the incident, the individual may receive a temporary or permanent ban from the store without warning. Where appropriate, incidents may be reported to the police.@
 

Rght to Refuse Service & Ban Customers

Blodband reserves the right to refuse service, refuse entry, or remove any person from the premises whose behaviour negatively impacts the safety, wellbeing, or enjoyment of our staff or customers.

We also reserve the right to issue temporary or permanent bans to anyone who:

  • Behaves aggressively or abusively.

  • Harasses or intimidates staff or customers.

  • Cheats or repeatedly behaves unsportingly during events.

  • Deliberately damages store property or stock.

  • Refuses to follow store policies after being asked by a member of staff.
     

Food & Drink

Only drinks purchased in-store may be consumed on the premises (water bottles are always welcome). Please keep food away from gaming tables where possible.
 

Look After the Store

Please respect our tables, terrain, chairs, products, and facilities. Customers may be held responsible for any deliberate or negligent damage.

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Trading Cards

Trading between customers is welcome but is done entirely at your own risk. Blodband accepts no responsibility for trades made between customers.

 

Buying & Selling

Private buying and selling of cards, miniatures, or hobby items between customers is not permitted inside the store. If you wish to sell items, please speak to a member of staff.
 

Fair Play

Follow the current official rules for the game being played. During organised events, staff decisions are final.

Language!

Please keep language appropriate for a public, family-friendly environment.
 

Keep Walkways Clear

Please keep bags, boxes, and personal belongings stored safely under tables or chairs.
 

Personal Hygiene

Please maintain good personal hygiene and wear clean clothing to ensure a comfortable environment for everyone.
 

No Smoking or Vaping

Smoking and vaping are not permitted anywhere inside the premises.
 

CCTV

CCTV is in operation throughout the store for the safety and security of our customers, staff, and property.
 

Pokémon Product Purchase Policy

  • Maximum 1 Elite Trainer Box per customer, per day.

  • Maximum 3 booster packs from newly released Pokémon products per customer, per day (unless otherwise stated).

  • Purchase limits may be adjusted during periods of high demand.
     

Our Community

Blodband is a welcoming community for hobbyists of all ages and experience levels. Please help us create an inclusive, friendly, and enjoyable environment for everyone.

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